Introduction:

In just one year, Vendee X has emerged as a pioneering force in the vending machine industry in Laos. From humble beginnings in a garage to becoming a leading provider of innovative vending solutions, Vendee X’s journey is a testament to resilience, innovation, and strategic growth. This blog post explores the key achievements that have defined Vendee X’s first year and looks ahead at the exciting future that awaits.

Major Achievements in the First Year

  • Strategic Partnerships and Market Expansion: Vendee X has successfully partnered with J-mart by Kokkok, one of the largest convenience and supermarket brands, operating vending machines for them in Vientiane. Additionally, Vendee X has installed 25 machines across shopping centers, offices, universities, and factories within just one year.
  • Promoting a Cashless Society: Vendee X is contributing to the transition towards a cashless society by implementing a QR-only payment system across its vending machines. Currently accepting BCEL OnePay, JDB YesPay, and other bank payments via Lao QR, Vendee X is also preparing to support WeChat Pay and PromptPay in the near future, ensuring seamless and convenient transactions for all users.
  • Innovative Franchise Model and Green Logistics: Vendee X has trialed a franchise model, providing machine rental services, and has invested in an EV small truck to reduce its carbon footprint, showcasing the company’s commitment to sustainability.
  • Customer Acquisition and Product Expansion: With over 15,000 users and more than 500 SKUs, Vendee X has quickly built a strong customer base. The company has also attracted advertisers to its vending machines, further diversifying its revenue streams.
Supporting Laos’s product
  • Operational Growth and Financial Milestones: Vendee X has grown from a garage startup to a company with its own office, warehouse, and workshop for its R&D team. The company has achieved financial stability, reaching its break-even point and securing pre-seed funding alongside prestigious awards from JICA and BAF II.
  • Technological Advancements: Vendee X has upgraded its PCB controller board to version 2, allowing for over-the-air firmware updates, and is preparing to introduce high-quality Japanese vending machines to the market.

Overcoming Challenges

Vendee X has navigated several challenges, including developer shortages, accounting issues, and initial supplier negotiation difficulties. Through strategic outsourcing, hiring consultants, and leveraging new technologies like code push for efficient bug fixes, Vendee X has strengthened its operations. The company also addressed deployment challenges by implementing a referral incentive program and securing funding through shareholder lending.

Customer Success Stories

  • NMS Company: Vendee X’s vending machines have provided convenience for staff and trainees at NMS’s remote office and dormitory.
  • Crowne Plaza: This luxury hotel has enhanced its staff amenities by adding vending machines to its canteen, offering more options for snacks and drinks.
  • Hoya Factory and HAL Logistics: Both companies have benefited from the convenience of 24/7 vending machine access, improving staff satisfaction and productivity.
  • Banking Institute: Vendee X’s vending machines at this leading educational institute have become a key communication channel, offering both convenience and effective advertising.

A Unique Market Position

Vendee X stands out in the market due to its innovative approach, agility in product development, and expertise in IoT, Blockchain, and AI. As a data-driven company, Vendee X offers a unique plug-and-play solution for vending machines, making it a leader in the industry.

Vision for the Future

Vendee X aims to become the leading provider of vending machine solutions and services in Laos and beyond. The company plans to expand internationally, leverage its blockchain-based royalty program to offer services to customers and tap into new markets such as B2B marketplace for small local shop through its robust supply chain network.

Future Trends and Growth Opportunities

Vendee X is poised to capitalize on future trends in FinTech and AI, with plans to advance its royalty program into financial services for non-bank customers and develop AI-powered “open-pick-go” machines.

Vendee X’s first year has been a remarkable journey of growth, innovation, and overcoming challenges. As the company looks to the future, its vision and strategic initiatives position it for continued success and expansion. With a strong foundation and ambitious goals, Vendee X is set to revolutionize the vending machine industry in Laos and beyond.


Call to Action: Stay tuned as Vendee X continues to innovate and expand. Follow us on our journey to becoming a leader in the vending machine industry and beyond!