Terms of Use
Effective Date: 05/09/2024
Welcome to Vendee X! These Terms of Use govern your access to and use of the Vendee X website, mobile app, and any associated services provided by Vendee X. By accessing or using our services, you agree to comply with and be bound by these Terms of Use.
1. Acceptance of Terms
By accessing or using Vendee X’s services, you agree to these Terms of Use. If you do not agree with these terms, you may not use our services.
2. Eligibility
You must be at least 18 years old to use our services. If you are under 18, you may only use the services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
3. Account Registration
To use certain features of our services, you may need to register an account. You agree to provide accurate, complete, and current information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account and password.
4. Use of Our Services
You agree to use our services only for lawful purposes and in a manner consistent with applicable laws and regulations. You may not:
- Use the services for any unlawful, fraudulent, or malicious purpose;
- Interfere with or disrupt the security or operation of the services;
- Attempt to gain unauthorized access to any part of the services or systems.
5. Purchases and Payments
All purchases made via our services, including via vending machines and mobile app transactions, are final. By making a purchase, you authorize Vendee X to charge your payment method for the total amount, including any applicable taxes or fees.
6. Vendee Reward Point System
We offer a Vendee Reward point system through which you can earn points for purchases and other activities. Points can be redeemed within our ecosystem for products or rewards. The terms governing the use and redemption of these points will be communicated within the app. Vendee X reserves the right to modify, limit, or terminate the point system at any time.
7. Coupons
We provide promotional coupons that can be redeemed for specific products or services in our vending machines. These coupons cannot be redeemed for cash or used outside of the Vendee X ecosystem. Vendee X reserves the right to define the conditions for coupon usage and may modify these terms at any time.
8. Intellectual Property
All content, trademarks, logos, and services on the Vendee X website and app are owned by or licensed to Vendee X. You may not reproduce, distribute, or create derivative works from any content without express permission.
9. Third-Party Links
Our services may contain links to third-party websites or services that are not owned or controlled by Vendee X. We are not responsible for the content, privacy policies, or practices of third-party websites.
10. Limitation of Liability
To the fullest extent permitted by law, Vendee X shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of our services.
11. Modifications to the Terms
We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting to our website or app. Your continued use of the services after the changes have been posted constitutes your acceptance of the new terms.
12. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Lao PDR. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Lao PDR.
Privacy Policy
Effective Date: 05/09/2024
Vendee X is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, mobile app, or other services.
1. Information We Collect
We collect various types of information when you use our services, including:
- Personal Information: This includes your name, email address, phone number, payment information, and any other information you provide when registering an account or making purchases.
- Usage Data: We collect information on how you interact with our services, such as pages viewed, actions taken, and the duration of use.
- Device Information: We may collect data from the device you use to access our services, such as your IP address, operating system, and browser type.
- Location Data: With your consent, we may collect and use your precise location data to improve the services offered, such as suggesting nearby vending machines.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide, operate, and maintain our services;
- To process transactions and send purchase confirmations;
- To personalize user experience and improve our services;
- To send promotional materials, updates, or service-related announcements;
- To detect, prevent, and address technical issues, security threats, or fraud;
- To track and manage Vendee Reward points and coupon usage for your account.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties under the following circumstances:
- Service Providers: We may share information with third-party service providers that assist us in operating our business, such as payment processors and hosting providers.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes.
4. Data Security
We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze usage, and for marketing purposes. You can control the use of cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our services.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information;
- Object to or restrict the processing of your personal data;
- Withdraw consent for data processing at any time;
- Request data portability.
To exercise any of these rights, please contact us at [Your Contact Information].
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete it as quickly as possible.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or app, and we encourage you to review the policy regularly.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at 856-20-8878-1818 or [email protected]